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Old 06-21-2024, 06:22 AM   #1
dbienkowski
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Hi,
In this case, video will not be necessary. The only thing we would need is confirmation if the problem also occurs when the monitor is connected via DP. If you could manage to switch cables even for a moment to confirm this we would be very grateful.
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Old 06-22-2024, 12:33 PM   #2
Anatharias
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Hello,

The DP connection did indeed work as intended (lid opened or closed) and did provide a smooth 60 FPS experience, even the 85Hz mode was offered (out of 144 Hz), and provided a 72FPS-ish ufo Framerate test.

I hope you'll be able to fix this, as I really use the DP for my gaming PC.
Thanks

In case you'd need it, I've attached the EDID of the monitor, connected through HDMI on the Mac.
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File Type: txt Dell AW3821DW (From Mac - HDMI port).txt (11.1 KB, 0 views)
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Old 06-24-2024, 05:36 AM   #3
dbienkowski
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Hi,
Thank you for your confirmation. We will address this issue and issue a fix in the upcoming releases.
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Old 06-24-2024, 05:50 PM   #4
Anatharias
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Awesome, can't wait !!!

also, if I could suggest limiting the output to 60Hz (not offering any other resolution choice), that'd be nice, because it seems that the Displaylink chip embedded in the Targus 180US cannot display higher than a set frequency, based on available bandwidth (reason why I only got 72 FPS out of the 85Hz on Display port).
Also reason why the display flickers to black when set to 85Hz by default upon first connection to HDMI

Cheers
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Old 06-25-2024, 07:32 AM   #5
dbienkowski
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Hi,
The chip with which the Dock 180 is equipped supports 2x4K@60Hz. Unfortunately, the monitor's preferences in macOS will also display higher refresh rates if the monitor offers them, but it will continue to operate in 60Hz mode, which can be checked in the OSD.

Thanks
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