06-18-2018, 11:43 AM | #1 |
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Join Date: Jun 2018
Posts: 5
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D6000 on Dell Inspiron 13 5379
Hi,
My laptop spec is I7-8550U with 4 cores and 8GB of RAM and yet the D6000 displaylink feels very laggy when using it with 4K monitor which is connected to my laptop USB 3.0. all drivers are up to date. in addition, my intel HD620 is not detecting the displaylink.. is it OK? Hope that you will help me solve this issue. best. |
06-19-2018, 09:14 AM | #2 |
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Join Date: Jul 2017
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Hello Mosheva,
Thank you for describing your issue. To better understand the problem/cause behind it I require some additional information. Please follow the third link in my signature and reply with Windows Support Log Files (.zip). These files will allow me to analyse your issue. Kind regards, Aga S
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06-19-2018, 09:28 AM | #3 |
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Join Date: Jun 2018
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Thank.. files attached...
Last edited by mosheva; 06-19-2018 at 09:45 AM. |
06-19-2018, 12:25 PM | #4 |
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Join Date: Jul 2017
Posts: 22
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Hello,
It appears as there might be USB connection issues. Can you please try the following:
Please let me know if any of these steps improved the performance. Aga S
__________________
-- DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
06-21-2018, 07:39 AM | #5 |
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Join Date: Jun 2018
Posts: 5
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I've tried every thing and still no good.
my laptop feels very laggy CPU usage is very high with every app that is running on my external monitor. the D6000 itself is very warm... I've tried with a displayport / hdmi cable still no good. a $250 device which is a door brick... |
06-21-2018, 08:55 AM | #6 |
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Join Date: Jun 2018
Posts: 5
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I've found that when I don't use the windows app scaling and keep the scaling 100% it is much much much better and almost like using with direct HDMI cable... 4K 60Hz.
The downside is that items are very very small with 27" 4K resolution... Please let me know if there's a way to fix it with 150% scaling. |
07-02-2018, 07:21 AM | #7 |
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Join Date: Jun 2018
Posts: 5
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Guys using the display port is getting really annoying.. everything is very laggy no matter what... it is very hard to work like this...
please let me know what else should I try... it's slows me down... |
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