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#1 |
Junior Member
Join Date: Feb 2017
Posts: 10
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How can I report Ubuntu issues to DisplayLink?
If you believe you have found an issue that is not covered by a knowledge base article, you can help DisplayLink find the problem by providing the right information. DisplayLink provides a support tool that can check for common issues and gathers up system information, useful to DisplayLink in diagnosing problems Yeh right ... except it doesn't work ![]() command not found Mind you ... I am still a Linux infant who is still crawling ... so maybe I am missing something ![]() Last edited by Maverick; 02-25-2017 at 10:58 PM. |
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#2 |
Senior Member
Join Date: Feb 2010
Posts: 386
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Has the file been made executable (with chmod +x ...) after it was unzipped?
Cheers, Michal |
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#3 |
Junior Member
Join Date: Feb 2017
Posts: 10
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#4 |
Junior Member
Join Date: Feb 2017
Posts: 10
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It's probably so easy once you have done it a couple of times
I have unzipped the package and have DisplayLink Linux Support Tool 1.2.17 How do I connect your chmod and DisplayLink Linux Support Tool 1.2.17 in the Terminal This is what I have had for my efforts chmod + DisplayLink Linux Support Tool 1.2.17 chmod: cannot access 'DisplayLink': No such file or directory chmod: cannot access 'Linux': No such file or directory chmod: cannot access 'Support': No such file or directory chmod: cannot access 'Tool': No such file or directory chmod: cannot access '1.2.17': No such file or directory Should I be doing it in the root (su) ? Even tried including the x Appreciate your help Last edited by Maverick; 02-27-2017 at 11:56 PM. |
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#5 |
Junior Member
Join Date: Jan 2017
Posts: 2
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chmod +x "path to executable DLSupportTool "
chmod +x /home/username/evdi/DLSupportTool cd /home/username/evdi/ sudo ./DLSupportTool |
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#6 |
Junior Member
Join Date: Feb 2017
Posts: 10
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Sorry this is so painfull for those of who are in the know
I honestly thought the last entry was the answer to my prayers - what could be easier - enter my package number then ENTER No such bleeding luck chmod +x /Desktop/DisplayLink Linux Support Tool 1.2.17 chmod: cannot access '/Desktop/DisplayLink': No such file or directory chmod: cannot access 'Linux': No such file or directory chmod: cannot access 'Support': No such file or directory chmod: cannot access 'Tool': No such file or directory chmod: cannot access '1.2.17': No such file or directory What am I missing ? DisplayLink Linux Support Tool 1.2.17 is defintely the name of my unzipped package sitting on my Desktop You must think I am **** stupid Last edited by Maverick; 02-28-2017 at 08:48 PM. |
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#7 | |
Junior Member
Join Date: Aug 2015
Posts: 3
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Code:
chmod +x /Desktop/DisplayLink Linux Support Tool 1.2.17
This is a really good primer for learning about the command line, if you want to get a bit more comfortable: http://linuxcommand.org/ TL;DR = try something like this: Code:
chmod +x ~/Desktop/DisplayLink\ Linux\ Support\ Tool\ 1.2.17 Last edited by AvatarKava; 02-28-2017 at 11:15 PM. |
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#8 |
Junior Member
Join Date: Feb 2017
Posts: 10
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Thank you for your efforts AvatarKava - appreciated
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chmod +x ~/Desktop/DisplayLink\ Linux\ Support\ Tool\ 1.2.17 ![]() So I am busily trying to read your suggested book for self help As I said previously . . . it's probably so **** easy ONCE you know how C'est la vie Last edited by Maverick; 03-02-2017 at 08:55 PM. Reason: paragraph removed |
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#9 |
Junior Member
Join Date: Feb 2017
Posts: 10
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Deleted by author
Last edited by Maverick; 03-02-2017 at 08:53 PM. |
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#10 |
Junior Member
Join Date: Feb 2017
Posts: 10
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Deleted by author
Last edited by Maverick; 03-02-2017 at 08:54 PM. |
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support tool |
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