Lenovo Helix + USB3 dock + TPFanControl = choppy

ITDrone · 06-19-2013, 03:14 PM

Hello,

I'm experiencing a couple issues using the Lenovo Helix (Win8 x64) with their USB3 Dock.

Running all the latest updates/bios for the Helix and the 7.2 M1 DL drivers.

1. Every once in a while the mouse freezes for a second or two on the external monitor, but it's still moving on the laptop screen.

2. When using TPFanControl the mouse movement becomes very choppy. The moment I close TPFanControl the mouse goes back to normal.

I've tried running with the power plan set to Performance, but it doesn't help.

Any ideas? Thanks!

ITDrone · 07-15-2013, 08:31 PM

So installing 7.3M1 seems to have fixed the random mouse freeze.

However, there's still some sort of compatibility issue with the USB 3.0 dock and any software that accesses fan/cpu speeds or temperatures. (TPFanControl, CPU-Z, etc)

Can anyone else confirm this? When I have any of those programs open the mouse instantly chugs, like I'm on a VNC connection over dial-up.

06-19-2013, 03:14 PM	#1
ITDrone Junior Member Join Date: Jun 2013 Posts: 5	USB3 dock + TPFanControl/CPU-Z = choppy Hello, I'm experiencing a couple issues using the Lenovo Helix (Win8 x64) with their USB3 Dock. Running all the latest updates/bios for the Helix and the 7.2 M1 DL drivers. 1. Every once in a while the mouse freezes for a second or two on the external monitor, but it's still moving on the laptop screen. 2. When using TPFanControl the mouse movement becomes very choppy. The moment I close TPFanControl the mouse goes back to normal. I've tried running with the power plan set to Performance, but it doesn't help. Any ideas? Thanks! Last edited by ITDrone; 07-15-2013 at 08:31 PM.

07-15-2013, 08:31 PM	#2
ITDrone Junior Member Join Date: Jun 2013 Posts: 5	So installing 7.3M1 seems to have fixed the random mouse freeze. However, there's still some sort of compatibility issue with the USB 3.0 dock and any software that accesses fan/cpu speeds or temperatures. (TPFanControl, CPU-Z, etc) Can anyone else confirm this? When I have any of those programs open the mouse instantly chugs, like I'm on a VNC connection over dial-up.