PowerPoint Presentation
 

I am using the Plugable USB 2.0 Multi-Display Adapter (UGA-2k-A) with the DisplayLink DL-195 Chip. Everything works well except for the only thing I need it for....PowerPoint Presentations.

When starting a slideshow on the attached monitor the screen goes black and PowerPoint Locks up (not responding). Is there a fix for this or am I just SOL?

Thanks

XJ

The fix for PowerPoint 2010 will be in v5.6 DisplayLink driver which should be available at the beginning of March. Thank you for reporting this issue and for your patience.

Regards

Powerpoint freeze or lock up
 

I am having he same problem running Windows 7 x64 with the imation link model LT1101. I've tried installing the 5.6 beta and the problem still exist.

When will the final 5.6 be out?

The final 5.6 driver software should be out in the next 10-14 days (maybe sooner)

Thank you for your patience

I was able to get it to work after updating all the windows updates.

it's not working again today. I ran out of solution and will have to wait for the final release.

I found a temporarily solution which works for me.

windows 7 64bit

display resolution in 1280x720

right click on My Computer then properties

click on "Windows Experience Index"

then Re-Run the assessment.

After it is finish running, I was able to load up the powerpoint with no problem.

I have to do this every time i reboot my machine.

Powerpoint 2010 second screen flashing and mouse stuck
 

I am having the same sort of issue with the display link usb adapter. I have loaded all the windows updates and the latest 5.6 display link driver. Is there any way to solve this.

Regards

Mark8385

Hi mark8385,

The PowerPoint issue has been fixed and should not occur with 5.6 driver. Please download the Windows DisplayLink debug tool from this website, then gather the system information and upload the zip file to this thread. (delete memory.dmp file if the zip file is too large to upload). This would give us more information as to what might be wrong.

Thanks

Issue still occuring
 

I have attached the zip file for you to look at. The issue is still happening while using version 5.6.