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08-10-2018, 01:38 AM | #1 |
Junior Member
Join Date: Aug 2018
Posts: 2
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Not able to install Display Link software in Ubuntu 18.04.1 LTS
Hi,
I am really new to Ubuntu and I would like to extend my laptop to two monitors. I followed the commands in this link to install but failed as "screen1.jpg" in the attachments. Using the hints in the error, I got logs as "screen2.jpg" and "screen3.jpg". I also attached the log generated by the support tool -- "mu001143611_2018-08-10T11:18:52.524635.zip" Using command "lsusb -d 17e9:", I can see one device connected - "Bus 002 Device 003: ID 17e9:6006 DisplayLink", but there's no response on both monitors. Really appreciate if anyone could help in this issue. Regards, Snow |
08-10-2018, 11:36 AM | #2 |
Senior Member
Join Date: Feb 2010
Posts: 386
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Looks like you have secure boot enabled, and (unsigned) evdi kernel module cannot be loaded.
Cheers, Michal |
08-15-2018, 04:37 AM | #3 | |
Junior Member
Join Date: Aug 2018
Posts: 2
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Quote:
Thank you very much for your hints. It turns out that I have the wrong port connected (really stupid mistakes that I injected the USB embedded with thunderbolt), but I also disabled the secure boot. After upgraded the thunderbolt driver automatically, things work really well now. So I am not sure if the "secure boot" issue actually helps or not. But anyway, thank you again for the message Regards, Snow |
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