D6000 Surface Pro adaptor

astarte · 02-25-2020, 01:26 AM

Hi,
I have a Surface Pro 4 with Surface Connect/USBC adaptor - Windows 10 1909.

When connected to the D6000 all peripherals work, graphics, USB, sound, ethernet - but power does not.

The white LED on Surface Adaptor lights up for a couple of seconds (indicating power), but then goes off.

The same issue happens with a newer Surface 7 - though it works perfectly off USBC only.

The Surface Pro 4 works fine with a Surface Dock - I have tried various power supplies, a 130W DELL, a 90W Microsoft (came with the Surface Dock).

I have latest software and firmware - any thoughts?

02-25-2020, 01:26 AM	#1
astarte Junior Member Join Date: Feb 2020 Posts: 1	D6000 Surface Pro adaptor Hi, I have a Surface Pro 4 with Surface Connect/USBC adaptor - Windows 10 1909. When connected to the D6000 all peripherals work, graphics, USB, sound, ethernet - but power does not. The white LED on Surface Adaptor lights up for a couple of seconds (indicating power), but then goes off. The same issue happens with a newer Surface 7 - though it works perfectly off USBC only. The Surface Pro 4 works fine with a Surface Dock - I have tried various power supplies, a 130W DELL, a 90W Microsoft (came with the Surface Dock). I have latest software and firmware - any thoughts?