Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 04-10-2024, 07:12 PM   #51
aaronr
Junior Member
 
Join Date: Oct 2023
Posts: 6
Default

Quote:
Originally Posted by DanielSznicer View Post
Hello,
We are aware that despite releasing 1.10.1 there are still some cases, where the user can observe instabilities of the application. We are investigating this problem with the highest priority
Any updates on this? It crashes 10+ times a day at least!

Is there any other 3rd party software that anyone found that works? Would love for this to stop happening.
aaronr is offline   Reply With Quote
Old 04-18-2024, 07:59 PM   #52
Georges
Junior Member
 
Join Date: Mar 2024
Posts: 3
Unhappy Still crashing...

Still crashing... please help us !
Georges is offline   Reply With Quote
Old 04-22-2024, 03:46 PM   #53
plasticine
Junior Member
 
Join Date: Mar 2023
Posts: 21
Default

I haven't updated recently the macOS, still on 14.4.1 since it came out and on DisplayLink 1.10.1 but today started crashing without reason, Happened already multiple times.
plasticine is offline   Reply With Quote
Old 04-22-2024, 03:53 PM   #54
plasticine
Junior Member
 
Join Date: Mar 2023
Posts: 21
Default

Quote:
Originally Posted by DanielSznicer View Post
Hello,
We are aware that despite releasing 1.10.1 there are still some cases, where the user can observe instabilities of the application. We are investigating this problem with the highest priority
Any updates?
plasticine is offline   Reply With Quote
Old 04-24-2024, 06:49 PM   #55
jarmstrong
Junior Member
 
Join Date: Apr 2024
Posts: 1
Default

Crashing for me as well. Seems to be better than 1.10.0, but still not fixed.
jarmstrong is offline   Reply With Quote
Old 04-24-2024, 07:05 PM   #56
MacOSuser
Junior Member
 
Join Date: Aug 2023
Posts: 7
Default Crashing since last update for me

Display Link Manager 1.10.1 Build 93
MacOS Sonoma V 14.0
MacBook Pro 13" M1 2020 8gb
Dell Universal Dock D6000 Running 3 external Monitors plus open claim shell.

Crashes randomly through out the day.
Roughly 5-20 times per 9 hour work day.

Current work around, I keep display link shortcut on my bar and just relaunch it when it crashes.



Reading in the other thread that it stops working in the next up date has me worried.
I very much rely on the external monitors. Really do not want to spend another $500-$1000 on another dock/software just to move away from display link.

Suddenly not working on MacOS after an update has always been a primary concern with this setup.
MacOSuser is offline   Reply With Quote
Old 04-24-2024, 07:17 PM   #57
MacOSuser
Junior Member
 
Join Date: Aug 2023
Posts: 7
Default

Seen tech support post this in another thread about crashing.

Orignal Post
https://www.displaylink.org/forum/sh...3&postcount=56


Quote:
If you are having issues with DisplayLink Manager crashing, please make sure that you update to the final release of DisplayLink Manager 1.10 available here.
If the issue continues, please contact our support team directly. You can send an email to technical-enquiries@synaptics.com or submit a ticket via the DisplayLink Manager app - the support tab.

Please also make sure to gather logfiles which will give us feedback from the driver. The instructions are located in the last (4th) link in my signature.
__________________
Katarzyna Czaja
DisplayLink

Check DisplayLink powered products here.

Basic troubleshooting FAQs:
Where to download the latest Windows drivers
How to clean up a corrupted installation
How to report Windows issues to DisplayLink for a speedy resolution
How to report macOS issues to DisplayLink for a speedy resolution

The link for the final release they posted pointed to the PC version.
MacOS is here https://www.synaptics.com/products/d...ownloads/macos
MacOSuser is offline   Reply With Quote
Old 04-25-2024, 01:04 PM   #58
donmontalvo
Junior Member
 
Join Date: Jan 2017
Posts: 24
Default

Quote:
Originally Posted by AlbanRampon View Post
Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.

This thread is mixing issues and even products without our technology, making it unmanageable.
I've split into a couple of threads from posts in this. However, it would be helpful to have one thread per problem, and have the real full name of the products you are using.
Even better is, along with the description of the problem, to provide the file generate by the support tool as it gives details on the status of what is connected

Regards,
Alban
FWIW, the update to 1.10.1 fixed the crashing issues we were seeing.

We reported an issue where monitors need to be unplugged/plugged in after a reboot, but we found that updating the dock firmware fixed that issue.

The only issue we have now is the flat/signed PKG provided by DisplayLink has a few lines in it's embedded postinstall script that uses bad syntax. I provided the correct syntax for those lines, and we hope to see 1.10.2 with the fix. Until we do, we had to commit the cardinal sin...we expanded their PKG, fixed the postinstall script, and saved it again...it is a sin because the PKG is now signed using OUR developer signing certificate.

Please fix your postinstall script
donmontalvo is offline   Reply With Quote
Old 04-25-2024, 01:13 PM   #59
donmontalvo
Junior Member
 
Join Date: Jan 2017
Posts: 24
Default

Quote:
Originally Posted by MacOSuser View Post
Display Link Manager 1.10.1 Build 93
MacOS Sonoma V 14.0
MacBook Pro 13" M1 2020 8gb
Dell Universal Dock D6000 Running 3 external Monitors plus open claim shell.

Crashes randomly through out the day.
Roughly 5-20 times per 9 hour work day.

Current work around, I keep display link shortcut on my bar and just relaunch it when it crashes.



Reading in the other thread that it stops working in the next up date has me worried.


I very much rely on the external monitors. Really do not want to spend another $500-$1000 on another dock/software just to move away from display link.

Suddenly not working on MacOS after an update has always been a primary concern with this setup.
Make sure your Dell D6000 "version" is up to date, a couple weeks ago Dell's update tool brought ours from 31.54 to 35.65. Fixed the problem.

Download link for the Dell D6000 updater
donmontalvo is offline   Reply With Quote
Old 04-29-2024, 06:43 PM   #60
aaronr
Junior Member
 
Join Date: Oct 2023
Posts: 6
Default Any updates?

Bumping this post again.
No response from DL admins or anything? This is obviously a widespread issue, so I'd hope we get some kind of response here.
aaronr is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:08 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.