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Old 09-30-2022, 05:14 PM   #1
SteelerFran
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Join Date: Aug 2022
Posts: 1
Default Slow Browser Speeds

I have a M2 MacBook air. I have been using a DisplayLink DL6950 for 6 weeks with no issues. In the last week I get very low browser speeds on all browsers. If I start the computer with the DisplayLink device disconnected, the browsers work at normal speeds. When I connect the DisplayLink after starting the computer, the browsers work at normal speed,

What do I have to do to get the DisplayLink to work properly?

Thanks in advance for your help.
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Old 10-03-2022, 06:23 AM   #2
DanielSznicer
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Join Date: Mar 2020
Posts: 113
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Quote:
Originally Posted by SteelerFran View Post
I have a M2 MacBook air. I have been using a DisplayLink DL6950 for 6 weeks with no issues. In the last week I get very low browser speeds on all browsers. If I start the computer with the DisplayLink device disconnected, the browsers work at normal speeds. When I connect the DisplayLink after starting the computer, the browsers work at normal speed,

What do I have to do to get the DisplayLink to work properly?

Thanks in advance for your help.
Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best Regards

Last edited by DanielSznicer; 10-03-2022 at 06:26 AM.
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