05-05-2020, 10:33 AM | #1 |
Junior Member
Join Date: May 2020
Posts: 1
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Excessive RAM usage: Mac 10.14
DisplayLinkUserAgent is using 6.65 GB of RAM which seems very high! I use a Mac mini (late 2012) w/ 16GB RAM macOS 10.14.6.
It seems this issue is common across Windows and Mac. I downloaded the latest driver from the website as of a week ago. I have not tried the new beta release yet if this is recommended. |
05-07-2020, 06:38 AM | #2 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Thank you for contacting us on the forum. Could please provide me with the log files and a task manager screenshot when the usage is the highest? Additionally, did you see any pattern in the RAM usage? Is it happening when you simply use the docking station or when using certain applications? To gather logs, please follow this guide. Unfortunately, the BETA version is only available for the Catalina OS so it will not be possible to use it before upgrading your OS. Best regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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