Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 02-16-2020, 02:39 AM   #1
DeltaCain71
Junior Member
 
Join Date: Apr 2019
Posts: 7
Default Display Not Working - Driver Error (Win 10, Dell D6000)

Hi,

I've got a Dell D6000 docking station, it works fine with my work laptop, but not my home laptop.

The docking station functions as a usb hub (connected keyboard and mouse work fine), however does not function with the external display. In device manager there is the following error message on the DisplayLink display adapter:

"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful."

The knowledge base (https://support.displaylink.com/know...-on-windows-10) suggests that this is a UMDF issue, however I'm not sure how exactly I would go about resolving this.

Attached is the support information file.

Any help would be appreciated.
Attached Files
File Type: zip DL_Windows_Logs_20200216_133114.zip (470.5 KB, 5 views)
DeltaCain71 is offline   Reply With Quote
 

Tags
dell d6000, umdf, windows 10

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:46 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.