01-23-2020, 03:16 AM | #1 |
Junior Member
Join Date: Jan 2020
Posts: 1
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Dell D6000 and Surface Pro 7
Hi all,
I'm having an issue connecting my Dell D6000 docking station with my Surface Pro 7. I've update the dock and all drivers, though when I plug the dock into my surface, via usb c, external monitor works, though it's stuck at a resolution of 640x480. This cannot be amended in my display settings as it's greyed out. I also have an issue with the ethernet port, my surface picks up that there is an ethernet cable plugged in, but no connection seems to come with it. I have tested the cables, screen and port with other computers, no issues there. I have uninstalled and reinstalled drivers, still no solution. I've tried power cycling the monitor and the dock, no solution. Any suggestions are appreciated. |
Tags |
dell d6000, external monitor, surface pro |
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