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Old 11-24-2020, 08:32 AM   #29
scugulu
Junior Member
 
Join Date: Sep 2020
Posts: 3
Default Problem solve with Bios setting

Hello,
Finally, I was able to solve this problem on our laptops.

With the latest Bios version of the HP Elitebook x360 1030 G2 they added a new option :
Enable High Resolution mode when connected to a USB-C DP alt mode dock
By default, this option is enabled, i disabled it on the computer With the problem and did a Full Reset of the laptop (Hold power button for 20 seconds), after that the problem didn't come until now. It seems to be solved.

I also tried to enable it on another laptop who didn't have this problem before and I started to have these issues also on it, after I did the same manipulation (disable the option + reset the laptop) the problem didn't come.

I Hope it's simply that but for the moment it looks like.

Have a nice day
scugulu is offline  
 

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