Mouse lag on second screen

lizat · 04-24-2020, 06:41 PM

I have read a lot about this but so many opinions it's hard to know what is true. I have upgraded to W10. I have the latest DL drivers but my mouse is almost unusable on the second screen, jumping lagging juddering. I have a Logitech mx anywre.

What can I do, it's maddening!

KatarzynaCzaja · 04-27-2020, 11:15 AM

Hello lizat,

Most of cases are unique therefore we would have to know more details about your system.
Would you be able to collect more data from your computer by following instructions in: https://support.displaylink.com/know...to-displaylink ?
Thank you,
Katarzyna

pmerrill · 08-15-2020, 06:14 AM

Quote:

Originally Posted by lizat

I have read a lot about this but so many opinions it's hard to know what is true. I have upgraded to W10. I have the latest DL drivers but my mouse is almost unusable on the second screen, jumping lagging juddering. I have a Logitech mx anywre.

What can I do, it's maddening!

I have the same problem. I have a Logitech wireless mouse and keyboard. If I plug the dongle into the displaylink box, then the mouse is laggy. If I plug the dongle into the laptop directly, then there is no problem.

I do note that if I open the lid of my laptop (I have two monitors connected to the display link), then the problem goes away. This is an identical problem that is being experienced on my Linux laptop. If I open the laptop, no problem, if I close it, then the problem is there.

I believe it's a DisplayLink driver issues that hopefully will be fixed "soon" on both Windows and Linux.

davbryan · 08-20-2020, 04:33 PM

I hate to throw wrenches in forums, but in this case I think it's necessary?

I too have a wireless mouse and it's working just fine. With that, I agree with this post,

Hello lizat,

Most of cases are unique therefore we would have to know more details about your system.
Would you be able to collect more data from your computer by following instructions in: https://support.displaylink.com/know...to-displaylink ?
Thank you,
Katarzyna

04-24-2020, 06:41 PM	#1
lizat Junior Member Join Date: Jan 2014 Posts: 3	Mouse lag on second screen I have read a lot about this but so many opinions it's hard to know what is true. I have upgraded to W10. I have the latest DL drivers but my mouse is almost unusable on the second screen, jumping lagging juddering. I have a Logitech mx anywre. What can I do, it's maddening!

04-27-2020, 11:15 AM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello lizat, Most of cases are unique therefore we would have to know more details about your system. Would you be able to collect more data from your computer by following instructions in: https://support.displaylink.com/know...to-displaylink ? Thank you, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

08-20-2020, 04:33 PM	#4
davbryan Junior Member Join Date: Oct 2019 Posts: 24	I hate to throw wrenches in forums, but in this case I think it's necessary? I too have a wireless mouse and it's working just fine. With that, I agree with this post, Hello lizat, Most of cases are unique therefore we would have to know more details about your system. Would you be able to collect more data from your computer by following instructions in: https://support.displaylink.com/know...to-displaylink ? Thank you, Katarzyna