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Old 09-24-2020, 04:42 AM   #1
DarkerJ
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Default Getting the proper resolution for a monitor without EDID

Hello, recently I purchased a small display with the resolution of 800x480. Now, my computer has a Ryzen 2500U, and I only have one port to use with another display, so Iím using a displaylink adapter to add this third one. This isnít its primary purpose, but I thought it would be a decent monitor to add. However, when I try to use it with the adapter, I cannot get it to use its native resolution, as it doesnít have any kind of EDID. It thinks the native resolution is 1080p. The closest I can get to it is 720x480 but it still doesnít look right. So... Iím wondering if thereís any solution to getting its proper resolution? I tried CRU, however it didnít seem to have any effect.
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Old 09-28-2020, 09:41 AM   #2
JakubDabrowski
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Hello,

Thank you for contacting us here on the forum.

May you please follow the third link in my signature and gather log files for me? I would need them to provide a proper analysis on your issue.

Please gather the logs and attach them to your next message.

Thank you for your time and patience.

Kind regards,
Jakub
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