Surface Pro 2 - W10 Build 10041 - 2x Display Link adapaters

Lucebryan · 04-13-2015, 12:39 PM

Support,

I have been using DisplayLink products for years. Currently testing W10, had to reload and installed W10 Build 10041.

I have two Sabrent adapters:

USB-HRHD - Works correctly
USB-2011 - Display will not show 1920 resolution, where previously it did.

System:
- Surface Pro 2 with dock
- Two Sabrent Displaylink HDMI Adapters (USB-HRHD, USB-2011)
- 3 ASUS monitors

This setup has worked well for several months on Windows 8.1 and the previous W10 build.

Troubleshooting
- Drivers installed through windows update did not display properly
- Downloaded and installed DisplayLink Windows 10 Alpha 8 V7.8
--- This driver worked for the Sabrent USB-HRHD but not for the USB-2011
- Downloaded Cleaner tool, disconnected adapters, ran cleaner, rebooted, installed alpha v7.8 drivers, rebooted, plugged in adapters = same result as above

Any support would be great! I feel crippled without the use of all my monitors.

Let me know what more info you need and I'd be happy to help.

04-13-2015, 12:39 PM	#1
Lucebryan Junior Member Join Date: Apr 2015 Posts: 4	Surface Pro 2 - W10 Build 10041 - 2x Display Link adapaters Support, I have been using DisplayLink products for years. Currently testing W10, had to reload and installed W10 Build 10041. I have two Sabrent adapters: USB-HRHD - Works correctly USB-2011 - Display will not show 1920 resolution, where previously it did. System: - Surface Pro 2 with dock - Two Sabrent Displaylink HDMI Adapters (USB-HRHD, USB-2011) - 3 ASUS monitors This setup has worked well for several months on Windows 8.1 and the previous W10 build. Troubleshooting - Drivers installed through windows update did not display properly - Downloaded and installed DisplayLink Windows 10 Alpha 8 V7.8 --- This driver worked for the Sabrent USB-HRHD but not for the USB-2011 - Downloaded Cleaner tool, disconnected adapters, ran cleaner, rebooted, installed alpha v7.8 drivers, rebooted, plugged in adapters = same result as above Any support would be great! I feel crippled without the use of all my monitors. Let me know what more info you need and I'd be happy to help.