Intermitent disconnection

[co.cdc]

I have a DisplayLink - Pluggable USB 3.0 Docking Station, connected to a MacBook Air M1 using 2 external monitors.

For the most part, this works great, BUT once in a while, the external monitors seems to disconnect and in 1 - 2 seconds they reconnect.

I have not been able to determine what is causing this ...

Any ideas out there?

[Bah434x]

Originally Posted by co.cdc

I have a DisplayLink - Pluggable USB 3.0 Docking Station, connected to a MacBook Air M1 using 2 external monitors.

For the most part, this works great, BUT once in a while, the external monitors seems to disconnect and in 1 - 2 seconds they reconnect.

I have not been able to determine what is causing this ...

Any ideas out there?

What are you using as PSU for dock..?

Also your host cable is it long/short good quality.?

[rboerner]

Originally Posted by co.cdc

I have a DisplayLink - Pluggable USB 3.0 Docking Station, connected to a MacBook Air M1 using 2 external monitors.

For the most part, this works great, BUT once in a while, the external monitors seems to disconnect and in 1 - 2 seconds they reconnect.

I have not been able to determine what is causing this ...

Any ideas out there?

If you have not done so already, I would suggest reaching out to Plugable directly for assistance --> https://plugable.com/pages/support

[co.cdc]

Originally Posted by Bah434x

What are you using as PSU for dock..?

Also your host cable is it long/short good quality.?

Thanks...
The whole arrangement worked extremely well before.
What is PSU? - If it means power supply, I use the one that came with the unit and the cables I would say, are 'normal' quality and standard lenght.