06-07-2016, 03:29 PM | #1 |
Junior Member
Join Date: Jun 2016
Posts: 1
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Dell (Displaylink) USB 3 Sound out Not Working
I have a Dell XPS-9333 laptop running Windows 10 through a DisplayLink USB3 Hub. When connecting extension speakers through the sound out (microphone green socket) no sound comes through the speakers (only the laptop one). I have tested the speakers on other computers and they work fine.
I have downloaded latest DisplayLink Software 7.9 as well as updated Windows 10. Plus I have run all the available Troubleshooters. When I first connect the extension speakers, there is a crackling sound but no music or sound can be heard when selected on my laptop. |
06-07-2016, 03:44 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
Have you changed the Windows settings so it selects the dock to play? Here is an article on changing the Windows default playback peripheral. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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