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Old 08-27-2015, 01:13 AM   #1
sdubois
Junior Member
 
Join Date: Aug 2015
Posts: 2
Default External USB Monitors Not Recognized

I had added to an existing thread but there was not answer. So restarting

Running a Samsung Ultrabook.
3 Dell Monitors connected via USB Hub and USB to DVI adapters.
Upgraded to Windows 10.
Now the USB monitors are not recognized at all when plugged. Even when plugged individually instead of throughout the hub.
I installed the latest release candidate of DisplayLink 7.9.478.0.
I de-installed and re-installed to no avail.
Mini HDMI connection works fine. USB is the problem.

Any idea?
Thanks much!

Last edited by sdubois; 08-28-2015 at 02:11 AM.
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Old 09-01-2015, 11:36 AM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
Default

Hi,

Could you attach the output of this tool?
http://support.displaylink.com/knowl...to-displaylink

Thanks,
James
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