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Old 04-25-2017, 12:39 PM   #1
Francois
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Default the system is running in low-graphics mode

Dear Support

Due to error message received this morning when connecting to DisplayLink, I've reinstall Ubuntu Dell 16.04 with the dell recovery image.
My Laptop is DELL PRECISION 5520 with Ubuntu 16.04.2 LTS

After install Display Link driver, the dock was working fine with 2 external screen
The dock is a lenovo thinkpas USB 3 pro dock

Then I've launched the standard apt-get update then apt-get upgrade

Then reboot and reconnect to the dock. Unfortunately the problem is back.

I'm wondering if kernel update has something linked with my issue

I've tryed to uninstall and install Display link driver without success

I've attache de zip from DLSupportTool

Thanks for your advise
François
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File Type: zip U16-FM_2017-04-25T13:27:28.235380.zip (1.19 MB, 4 views)
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Old 05-09-2017, 01:57 PM   #2
9thDimension
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Same problem for me

Dell Precision M3800

Ubuntu 16.04

Not very hopeful for getting support in this ghost-town thread, but I figured I might as well bump it.
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Old 05-11-2017, 09:29 AM   #3
mlukaszek
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You're not using nouveau, are you?
Do you see X crash being produced when you connect the device?

Regards,
Michal
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Old 05-11-2017, 01:16 PM   #4
Francois
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I'm using the new Dell Precision 5520

At the time I connect the displaylink device - Xorg is crashing

The only solution is to push on power button for 4 seconds, disconnect the displaylink device and reboot
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Old 05-11-2017, 03:22 PM   #5
Francois
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Sorry, I missed the first question, no I'm not using nouveau
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