Help with my DL on Windows 8 64bit

buildabane · 03-19-2014, 06:51 PM

I've had a DL USB to HDMI for the last few months and I LOVE it. However, all of the sudden yesterday, I started getting random black screens (the sound still plays). I have absolutely no idea what caused this, because I haven't made any changes to my laptop. No loose cords or bad connections, tested all of them, so it has to be software related.

Any help greatly appreciated!!

JamesH · 03-20-2014, 11:05 AM

Hi,

Can you attach the results of this tool?
http://www.displaylink.com/support/ticket.php?id=269

Thansk,
James

03-19-2014, 06:51 PM	#1
buildabane Junior Member Join Date: Mar 2014 Posts: 1	Help with my DL on Windows 8 64bit I've had a DL USB to HDMI for the last few months and I LOVE it. However, all of the sudden yesterday, I started getting random black screens (the sound still plays). I have absolutely no idea what caused this, because I haven't made any changes to my laptop. No loose cords or bad connections, tested all of them, so it has to be software related. Any help greatly appreciated!!

03-20-2014, 11:05 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Can you attach the results of this tool? http://www.displaylink.com/support/ticket.php?id=269 Thansk, James