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Old 10-03-2015, 05:57 PM   #1
kgranger
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Join Date: Oct 2015
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Default Win7: DisplayLink USB cable not detected.

Hi All,

I'm trying to get my Lilliput FA1014 touch screen monitor to work with Windows 7, without success. The USB connector is never recognized. The monitor itself works fine as a monitor, though. I've also verified the monitor works with touch interface on an older desktop workstation, also Win7, which has USB 3.0 as PCIe board (Fresco drivers). So at least I know the monitor works, as well as VGA+USB cable.

The mobo is mini-PC GigaByte, GA-H77N-WIFI, Intel chipset H77 Express.

I've updated the USB 3.0 drivers via the link supplied by DisplayLink,
Intel(R) USB 3.0 eXtensible Host Controller: 1.0.10.255

I have tried two DisplayLink installers: 7.6.56443.0, supplied by Lilliput, and 7.9.522.0. I have also tried installing DisplayLink after uninstalling the USB 3.0 drivers. Still nothing.

When I run the more recent DisplayLink installer, it stalls in the third (of 5) steps, trying to make a first connection. While on that step, I've move the cable around to different USB ports, but nothing is ever found.

Thanks for any help! We're trying to put together a stereo camera rig.

-- Kyle
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Old 10-05-2015, 12:11 PM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
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Hi,

From a look on the product page this product does not appear to have a DisplayLink chip inside http://www.lilliputuk.com/hdmi/lilliput-fa1014-np-c-t/

Thanks,
James
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