12-24-2016, 11:52 PM | #1 |
Junior Member
Join Date: Dec 2016
Posts: 2
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Can not get DisplayLink to install.
Hello,
I am running a window 10 Pro 64bit O.S. O.S. Build 14393.576 Version 1607 2 Nvidia GTX 970 in sli mode surround. I purchased a Asus MB169B+ USB 3.0 monitor. I used the installation disk that came with the monitor but received an error upon install. The software for displayLink Graphics is not supported on this operating system version. Please visit Displaylink.com for an updated driver. Which I did. DisplayLink USB Graphics Software for Windows 8.1 M0.exe When i try to install it I get this error Advanced Installer Enhanced UI 12.7.2 Please helpScreenshot (4).jpg Screenshot (5).jpg I do notice that when I first plug the device in, windows loads drivers but with errors in the device manager and 2 devices show up under display adapters Screenshot (6).jpg there is one now but when i reboot there will be 2. |
01-07-2017, 04:44 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,681
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Hello Mark,
Please use our end user cleaner to recover your installation. Then, do NOT install anything. Simply plugin the device and let Windows Update do its magic. http://support.displaylink.com/knowl...ylink-software I do not know why your computer doesn't want to run the advanced installer used by tens of millions, but you don't need it. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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