Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 09-14-2017, 02:42 PM   #1
Flyboyjacko
Junior Member
 
Join Date: Sep 2017
Posts: 1
Angry Displaylink not working following windows 10 update

Can anyone help, I've been scouring the internet for help and can't find a single solution that works yet.
I have been running very successfully two Fujitsu Displaylink Adapters s26391-F6099-L400 (I realise are old) on a company Toshiba Ultrabook running intel i5-6300 and onboard HD graphics 520.

The company recently sent over an update to the OS build to 14393.1593 and since then I cannot get them to work. They show up in Device Manager under Display Adapters as a USB display adapter (Properties confirm these are the DisplayLink adapters) I also have display link in the task bar running driver version 8.3.1905.0. Yet when I try to detect my screens I get nothing. I have tried uninstalling and reinstalling drivers, I've tried installing third party software such as Actual multiple Monitors and still no luck.

As this is a company build I can't roll back. does anyone have any suggestions?

Thank you
Flyboyjacko is offline   Reply With Quote
Old 09-14-2017, 02:57 PM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Arrow

Hello,
Looking at some photos from the Internet, it looks like it could be a mass-storage/auto-install device as described in: http://support.displaylink.com/knowl...rticles/942862

To be sure, like for everyone else, I would need the logs.
The last link in my forum signature indicates how to use the customer support tool. You can then upload the ZIP file here for analysis.

Regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Reply

Tags
displaylink, not working, windows10

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:26 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.