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Old 01-23-2020, 01:58 PM   #1
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Join Date: Jan 2020
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Default Problem with HP dock and Ubuntu

Hello all,

I have a problem to run HP universal dock (USB-C) with my laptop in Ubuntu.

USBs and NIC works fine, but not Display outputs (2 displayPorts, I have two full HD monitors). Both full HD monitors are black and without signal from dock.

I installed display link driver 5.2.14 and also latest dkms. Installation was successfully done.

My PC:
HP ProBook 440 G6
Ubuntu 18.04.3 LTS (with latest updates)
Intel® Core™ i5-8265U CPU @ 1.60GHz × 8
HP universal dock USB-C (2UF95AA#ABB)

Can someone tell me please how to solve this problem?

Thank you in advance for your response.
lishak is offline   Reply With Quote
Old 04-09-2020, 10:48 PM   #2
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Join Date: Apr 2020
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Good day! I have almost the same configuration. Have you solved your issue?
Thank you!
deDamon is offline   Reply With Quote
Old 04-14-2020, 01:24 PM   #3
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KatarzynaKowalczyk's Avatar
Join Date: Apr 2020
Posts: 182


To be able to determine the root cause for this behaviour and learn a bit more about your configuration I will need to take a look at the log files you can collect them by following steps In this article.

Thank you,
KatarzynaKowalczyk is offline   Reply With Quote
Old 08-27-2020, 09:22 AM   #4
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Default Similar problem here


I'm having the same trouble making HP universal dock to work with ubuntu 20.04.

Please find Support tool zip attached for equipment specs.

Have a good day !

Attached Files
File Type: zip DLSupportTool_Output_2020-08-27T09:46:32.997292.zip (58.0 KB, 0 views)
gregoireg is offline   Reply With Quote

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