01-15-2014, 03:20 PM | #1 |
Junior Member
Join Date: Jan 2014
Posts: 2
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Kensington hub sd400v - no display
Hello,
I have about 40 Lenovo e530's that are fresh off of a re-image. All windows 7 updates, driver updates, and DisplayLink updates are current. When the sd400v is connected, it is recognized only as a USB hubs and not as a video source. The connected projector will receive a signal (screen changes from a blue no-source default to a blank screen), but it is not available as a display. How often does the issue occur? -every time How do you invoke the issue? -connect the Kensington Hub How do you recover from the issue? -to be determined Was the issue present in older versions of DisplayLink software? -no How are you connected to the DisplayLink device? Directly or through a USB hub? - The Kensington Hub is connected directly to the laptops. None of the USB ports function properly. Logs attached. Thanks |
01-16-2014, 12:55 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can I ask what version of DisplayLink software you previously had installed? Thanks, James |
01-16-2014, 02:31 PM | #3 |
Junior Member
Join Date: Jan 2014
Posts: 2
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7.2.47873.0 was the version in the old image
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01-16-2014, 06:17 PM | #4 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Thanks - I'm looking into this.
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Tags |
sd400v win7 |
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