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#1 |
Junior Member
Join Date: Jul 2017
Posts: 1
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A DA100 is getting the "USB device not recognized" message. It is the only USB device getting this message.
The Dell laptop is XPS Windows 8.1. I installed DisplayLink USB Graphics Software for Windows. Are there any other drivers to use? |
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#2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
"USB device not recognized" is not a fault of the driver but the device as it states. Unless Windows knows what device is connected, Windows will not know which device driver to assign to it. I recommend you contact Dell, the manufacturer, to discuss a replacement. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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Tags |
da100, driver, usb device not recognized, xps |
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