Windows 10 Blue Screen

AlbanRampon · 02-28-2017, 08:47 AM

Hello,

Would you please be able to make the machine create a full memory dump at the crash time?

On the version of Windows 10 you are using, DisplayLink does not have a kernel driver anymore capable of generating that crash. However, I can look into the memory dump to see where this trips.

Go to Control Panel > System and Security > System > Advanced system settings > Startup and Recovery > Settings > Write debugging information. Select complete memory dump. Please note this will create a huge file called MEMORY.DMP on your hard drive at the crash time. Then, please put it on the cloud storage service of your choice and let me know so I can download it.

Kind regards,
Alban

02-28-2017, 08:47 AM	#1
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, Would you please be able to make the machine create a full memory dump at the crash time? On the version of Windows 10 you are using, DisplayLink does not have a kernel driver anymore capable of generating that crash. However, I can look into the memory dump to see where this trips. Go to Control Panel > System and Security > System > Advanced system settings > Startup and Recovery > Settings > Write debugging information. Select complete memory dump. Please note this will create a huge file called MEMORY.DMP on your hard drive at the crash time. Then, please put it on the cloud storage service of your choice and let me know so I can download it. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution