08-22-2019, 09:20 AM | #1 |
Junior Member
Join Date: Aug 2019
Posts: 1
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No audio detected after 1903 update
Hi Guys,
Laptop Dell Precision M6800, running Windows 10 1903 & a Dell E-Port II dock. I have installed the latest display link driver however no audio is being detected through the dock. If I plug the speakers directly into the laptop its fine. Any ideas why? |
08-22-2019, 11:36 AM | #2 |
Super Moderator
Join Date: Jan 2015
Posts: 426
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The Dell E-Port II dock you mention does not use DisplayLink technology, based on the specifications Dell posts online for the unit. It is an older mechanical style dock that simply passes signals from the proprietary docking connector on the bottom of the laptop to the ports within the dock.
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08-22-2019, 01:32 PM | #3 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
I don't think you need DisplayLink driver installed if you only use that Dell E-Port II docking station. That product would use other drivers as I don't believe it uses DisplayLink technology. Does it not connect through a large port under the laptop? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
Tags |
1903 update, dell e-port ii dock, no audio |
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