09-26-2014, 03:25 PM | #1 |
Junior Member
Join Date: Sep 2014
Posts: 1
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Docking station not working correctly
Hi,
I have a USB3.0 docking station connected with my Dell XPS13. Keyboard and mouse are OK but Network and monitor are not working. I find this page and find that I have "set address failed" at displaylink USB adapater. [IMG]"C:\Users\Laurence\Pictures\Capture.PNG"[/IMG] So, I find this other page, run the tool and I attach the file to this messsage. Could you help me ? Just to explain the situation. I bought this laptop and docking station last year. Everything worked fine until Windows 8.1 update. As I wasn't able to fix the problem, last month I reset my laptop from factory configuration. This time, I didn't connect the station until 8.1 update and others smalls updates. Last week I connect my docking station and everythink worked fine. but today many thanks for your help best regards |
10-03-2014, 04:48 PM | #2 |
Member
Join Date: Jun 2013
Location: California
Posts: 56
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Exchange If Its An ACP70
Laurence,
I suspect you have a dodgy dock. That is, some ACP70 have an inductor value that has drifted over time enabling a ringing on a low power input rail to the DisplayLink device that will at times start and others not, an intermittent. I recommend you exchange the dock for a new one. Targus' factory has modified the hardware and fixed the issue. If it is not an ACP70, then post back. DocKtor |
10-10-2014, 10:31 PM | #3 |
Junior Member
Join Date: Oct 2014
Posts: 2
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Laurence, I had the exact same problem. Just pull the power out for 5+ seconds and back in.
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