DisplayLink has stopped work on my Mac - Sonoma 14.4.1 version

[Dupin]

Hi,

I'm looking for a solution to get back on track with my displaylink software that just stopped working on my macbook.

It's running on Satechi hub and suddenly stopped sharing my screens.

The USB cabe just start charging an do not transfer any information to the hub and displaylink software.

I've updated and restart my mac but it didn't work at all.

Does anybody could help me please ?

Tks,

[Tom Parker]

Please, how do I fix this problem?
One of my two external monitors has decided not to work.
Why has Apple done this to me.....
(Sonoma 14.1)

[DanielSznicer]

Originally Posted by Dupin

Hi,

I'm looking for a solution to get back on track with my displaylink software that just stopped working on my macbook.

It's running on Satechi hub and suddenly stopped sharing my screens.

The USB cabe just start charging an do not transfer any information to the hub and displaylink software.

I've updated and restart my mac but it didn't work at all.

Does anybody could help me please ?

Tks,

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com