10-11-2013, 03:14 PM | #1 | |
Junior Member
Join Date: Jan 2013
Posts: 9
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I cannot Play Netflix App While Docked
I have a Dell XPS 12 convertible docked with two monitors connected to the following: Targus Universal USB 3.0 DV Docking Station with Power : ACP71USZ. I also have a third monitor connected to the following: Targus USB 3.0 SuperSpeed™ Dual Video Adapter : ACA039US.
Netflix started failing prior to my upgrading to 8.1. I upgraded in hopes of it potentially fixing the issue. Unfortunately, I still get the following error while running the Netflix app in windows 8.1 while docked. Quote:
I have the latest graphics drivers for Intel HD4000 (10.18.10.3282), I also have displaylink 7.4.50415.0 installed. I also tried complete uninstall, reboot, reinstall, reboot. However, the netflix app does not work while I am docked. Log file is attached. Thanks for your help. |
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10-14-2013, 11:15 AM | #2 |
Junior Member
Join Date: Jan 2013
Posts: 9
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Any help with this?
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10-19-2013, 01:24 PM | #3 |
Junior Member
Join Date: Jan 2013
Posts: 9
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Intel Driver was updated and it went from bad to worse. When I select a movie to play, it dumps me back to the start screen. I wish I could get some support here. Not a peep from anyone.
I have since uninstalled Displaylink, cleaned it, reinstalled and it still dumps me back to the start screen. This is a support site right? |
10-19-2013, 07:40 PM | #4 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
I've raised this internally for further investigation. Are you able to use Netflix through a browser with the dock connected? Thanks, James |
10-20-2013, 01:42 PM | #5 |
Junior Member
Join Date: Jan 2013
Posts: 9
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