08-13-2019, 02:37 PM | #1 |
Junior Member
Join Date: Aug 2019
Posts: 1
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Club3D CSV-1477 Unable to get 5120x1080 resolution
Hi,
I am owner of a CSV-1477 adapter which supposedly should be able to support resolutions of up to 5120x2880@60Hz. If I am not mistaken, the device is using DisplayLink DL6950 SOC. However it is impossible to me to get higher resolution than 3840x1080@120Hz (even in lower refresh rate). Whatever I do, I cannot get 5120x1080 resolution (60Hz or 100Hz would be fine) I have contacted also Club3d support team but their suggestions didn't get me to a result. The display I am trying to connect to is SAMSUNG C49RG90 which supports max resolution of 5120x1080@120Hz. And official monitors drivers have been already installed. I am attaching the logs from the DL troubleshoot tool. Any ideas are welcome, Regards |
08-13-2019, 07:23 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Afam,
Thank you for the details, this is helpful. I can confirm the adaptor you are using uses the DisplayLink DL-6950 chip. That ASIC supports upto 4K-wide on each output. The adaptor drives the 5K on DisplayPort tiled displays by driving each tile with a DisplayPort cable. I don't believe the display you are using is a tiled display, therefore you cannot drive it as a single display in Windows with that adapter. The display should have a (bezel-less) split screen feature. It will appear as two displays in Windows (each at 2560x1080), but is still driven at the full resolution, using 2 DisplayPort cable. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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