Toshiba Dynadock, Qosmio, latest drivers upgrade --> black display

[jborland]

I have a Dynadock, attached to a Toshiba Qosmio, which prior to upgrading to the latest driver set, was displaying on 3 screens (2 24" Asus monitors and the laptop screen) using Windows 8.

I added the latest driver set as indicated by the Dysplaylink software(in the thought that I would upgrade to Win 8.1 soon), and now the second monitor does not display. The system detects the display, indicating the correct model, etc. in the screen resolution setup, but the display stays black (mouse will go there, but no visuals).

I am attaching screen shots of the device manager, as well as the screen resolution, and the Dynalink support files as gathered by the dynalink tool.

[jborland]

I have upgraded to 8.1 in the hopes that the issue would be fixed, but is not.

Any help would be appreciated.

[nedra]

I have not upgraded to windows 8.1 yet nor have I updated the Dynalink software yet.

I ran the Windows updated app to see if there were going to be any known issues & it showed that the Dynalink software was not compatible.

Now after reading this I think I will wait to do anything until I know that these issues have been resolved. I use an ASUS laptop with another monitor using a Dynadock so I really want to make sure these issues are resolved before I do any upgrading.

[JamesH]

Hi,

Can you upgrade the Nvidia graphics driver?

Thanks,
James

[jborland]

with the ones recommended by the service station (just yesterday).

No change in the problem.

[jborland]

Made the problem worse. now, when the displays are disabled by the power saving module, they will not come back on.