Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 03-17-2016, 04:21 AM   #1
econ101
Junior Member
 
Join Date: Mar 2013
Posts: 9
Unhappy Windows 10 Dell D3100 USB 3.0 dock not waking HDMI monitor after sleep

I've had this issue since new, Windows 10 X64, intel I5 system with USB 3.0 and 1080P HDMI monitor connected to Dell D3100 dock. About 70-80 % of the time after the computer goes to sleep the external monitor is not recognized. All the other peripherals on the USB dock, including ethernet are live just not the monitor. Unplugging the USB from the Computer and plugging back in makes it work 100% of the time.
Several users at our office are having this issue, and I'm getting tired of the support calls. Latest drivers and all windows updates are installed, yet still have the issue.

Help please.
econ101 is offline   Reply With Quote
Old 03-18-2016, 10:49 AM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,647
Arrow

Hello,

You need to provide the information James requested on the other thread.
The link is also in my forum signature.

Regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Reply

Tags
monitor, resume, sleep

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:33 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2022, vBulletin Solutions, Inc.