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Old 10-23-2009, 03:21 PM   #1
segfault
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Join Date: Oct 2009
Posts: 11
Default Blank Screen w/ 5.2RC, Lenovo W500 w/ WinXP, ATI FireGL v5700

Hi all,

I cannot get my IOGEAR USB DVI card to produce anything onscreen (screen stays completely blank) when used with the DisplayLink 5.2 RC driver in Windows XP Pro SP3 with an ATI FireGL V5700 graphics card (computer is a Lenovo W500.)

The card appears to be detected/configured properly, as the DisplayLink tray icon appears. Nothing is ever shown on the external screen, no matter which settings I choose. The monitor can be successfully power cycled using the tray utility, but again, nothing is ever displayed on it.

The same card and driver work fine on another machine, which would lead me to believe that this is an ATI issue. I tried stopping the "ati2evxx.exe" process described here: http://www.displaylink.com/support/ticket.php?id=178 but this made no difference.

I have Lenovo's OEM ATI driver installed, which includes Catalyst Control Center, and can be found here: http://www-307.ibm.com/pc/support/si...cid=MIGR-70366

The issue seems like it could be related to those described in these threads:
http://www.displaylink.org/forum/showthread.php?t=120
http://www.displaylink.org/forum/showthread.php?t=116
HOWEVER, my laptop is set to "discrete" (ATI) graphics mode in the BIOS display settings. When set to "integrated", nothing appears on the laptop's LCD at all, so I haven't tried testing "integrated" mode with the IOGEAR card.

I bought the card specifically to use with the laptop that's having the issue and am disappointed that it appears to so far be unusable.

Debug utility information ZIP file is attached.

Thanks for any help/suggestions you can provide!
Attached Files
File Type: zip displaylink_logs.zip (32.1 KB, 1044 views)
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