D6000 stop working with MBA M1 2020 for several months.

philosophicalrock32 · 11-25-2023, 09:09 PM

I have been unable to use USB-C to detect video display from U2715 dell monitor. No matter what I do, I cannot get the monitor to detect on displaylink software. It won't wake up or get out of saving mode.

I have enabled displaylink in "screen recording" and "input monitoring".

Can anyone please help me please.

KatarzynaCzaja · 11-27-2023, 10:18 AM

Are you connecting the Dell U2715 monitor via USB-C to the Dell D6000 docking station?

philosophicalrock32 · 11-27-2023, 08:31 PM

No, I'm connecting u2715 to d6000 dock via hdmi and then d6000's usb-c to the laptop.

11-25-2023, 09:09 PM	#1
philosophicalrock32 Junior Member Join Date: Nov 2023 Posts: 2	D6000 stop working with MBA M1 2020 for several months. I have been unable to use USB-C to detect video display from U2715 dell monitor. No matter what I do, I cannot get the monitor to detect on displaylink software. It won't wake up or get out of saving mode. I have enabled displaylink in "screen recording" and "input monitoring". Can anyone please help me please.

11-27-2023, 10:18 AM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Are you connecting the Dell U2715 monitor via USB-C to the Dell D6000 docking station? __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

11-27-2023, 08:31 PM	#3
philosophicalrock32 Junior Member Join Date: Nov 2023 Posts: 2	No, I'm connecting u2715 to d6000 dock via hdmi and then d6000's usb-c to the laptop.