DisplayLink Software will not install

[ash.rimes]

Hi Displaylink forum,

I have a client with a Toshiba Portege Z830 (Windows 7 64-bit) that is trying to use with a Toshiba DynaDock U3.0. The laptop does not have an optical drive and do not have an external one available. I have downloaded the latest DisplayLink driver from the website but I receive an error "Your Primary Graphics Card (Standard VGA Graphics Adapter) is not supported by the DisplayLink software." I have attached a screenshot of the complete output of the error. I get this error when trying to install the drivers. I can't even run the compatibility check successfully, I receive a few errors and it fails.

Please help me find a solution ASAP. Your help is greatly appreciated

[JamesH]

Hi,

It looks like the graphics driver for your notebook is not installed.

Please try install the graphics driver for your notebook from here:
http://support1.toshiba-tro.de/tedd-...1220193847.zip

After that you should be able to install DisplayLink Software.

Thanks,
James

[ash.rimes]

Originally Posted by JamesH

Hi,

It looks like the graphics driver for your notebook is not installed.

Please try install the graphics driver for your notebook from here:
http://support1.toshiba-tro.de/tedd-...1220193847.zip

After that you should be able to install DisplayLink Software.

Thanks,
James

Unbelievable, that worked!! I just assumed that the laptop had the driver installed/enabled.

Thank you James!!!