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Old 09-30-2022, 11:31 AM   #1
GreekCY
Junior Member
 
Join Date: Sep 2022
Posts: 1
Default DisplayLink doesn't recognize the 4K LG resolution

Hi,
I am using Belkin Dual Display USB _C Dock with Apple M1 Ventura Beta OS and HDMI to LG 34UM88C and DELL P 2722H.

I Have downloaded the latest Alpha Version of Display Link Release: 1.8 Alpha which supports the higher resolution but it is still not possible for me to select the 3008x experimental resolution.
Does someone why I have this issue?

Thank you in advance
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Old 10-03-2022, 06:26 AM   #2
DanielSznicer
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Join Date: Mar 2020
Posts: 131
Default

Quote:
Originally Posted by GreekCY View Post
Hi,
I am using Belkin Dual Display USB _C Dock with Apple M1 Ventura Beta OS and HDMI to LG 34UM88C and DELL P 2722H.

I Have downloaded the latest Alpha Version of Display Link Release: 1.8 Alpha which supports the higher resolution but it is still not possible for me to select the 3008x experimental resolution.
Does someone why I have this issue?

Thank you in advance
Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best Regards
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Old 11-29-2022, 02:08 PM   #3
laurag
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Join Date: Nov 2022
Posts: 1
Default

Quote:
Originally Posted by GreekCY View Post
Hi,
I am using Belkin Dual Display USB _C Dock with Apple M1 Ventura Beta OS and HDMI to LG 34UM88C and DELL P 2722H.

I Have downloaded the latest Alpha Version of Display Link Release: 1.8 Alpha which supports the higher resolution but it is still not possible for me to select the 3008x experimental resolution.
Does someone why I have this issue?

Thank you in advance
I have the same problem with the same Belkin and two LG 27UL850, but the resolution is 1080p using the belkin. If I connect the monitor directly in the macbook, the resolution is 4K.
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