Docking station crash

Denis · 03-20-2013, 12:54 AM

Hi,

I am using a Targus ACP71AU docking station with my recently purchased Dell XPS 15 laptop (with nVidia GeForce GT 640M display adapter).

I have 2 x Dell P2411H monitors connected to the docking station and am running each in 1920 x 1080.

I have 2 issues:
1) the docking station dies about once a day, sometimes up to 3 times. My screens are frozen with their last image and the laptop screen turns on and becomes active. I need to completely power off the docking station and unplug it from latop, and then power it on/reconnect it to get everything working again.
2) when moving the mouse around the screen the pointer frequently freezes up for a second before moving again

Since it is a new laptop I have manually updated all drivers recently and they can be assumed to be up to date.

Can someone please help?

03-20-2013, 12:54 AM	#1
Denis Junior Member Join Date: Mar 2013 Posts: 2	Docking station crash Hi, I am using a Targus ACP71AU docking station with my recently purchased Dell XPS 15 laptop (with nVidia GeForce GT 640M display adapter). I have 2 x Dell P2411H monitors connected to the docking station and am running each in 1920 x 1080. I have 2 issues: 1) the docking station dies about once a day, sometimes up to 3 times. My screens are frozen with their last image and the laptop screen turns on and becomes active. I need to completely power off the docking station and unplug it from latop, and then power it on/reconnect it to get everything working again. 2) when moving the mouse around the screen the pointer frequently freezes up for a second before moving again Since it is a new laptop I have manually updated all drivers recently and they can be assumed to be up to date. Can someone please help? Last edited by Denis; 03-20-2013 at 12:59 AM.