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Old 04-06-2017, 12:55 PM   #1
sgkean
Junior Member
 
Join Date: Apr 2017
Posts: 11
Default Not Compatible with Windows 10 after 1607 Update

In an enterprise environment, when we have any version of DisplayLink installed (even the latest 8.2MO) under Windows 10 v1511, it works fine. If we run the enterprise update to 1607, when it comes back up into Windows it says that the DisplayLink software is incompatible with Windows 10 and has been removed. All files and "Programs and Features" entries still exist though. We have to run the uninstall from "Programs and Features", reinstall DisplayLink 8.0 (currently our approved corporate approved version) or 8.2 to get it working again, which both versions work perfect.

If we build a machine natively to Windows 10 v1607, then install DisplayLink v8.0 or v8.2, there isn't an issue. With over 10,000 machines currently on Windows 10 v1511, the "incompatible with Windows 10 v1607" will be problematic.

Any ideas on why it comes back as incompatible when we do the upgrade or a way to stop it from being reported as incompatible (which it isn't incompatible).

Thanks
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