DisplayLink Manager 1.10 is closing/crashing - Page 4

aAtila · 02-23-2024, 07:01 AM

I have the same issue as well, tried everything mentioned in the thread nothing helped. Any word from the creators? Or we just wait and hope that they address it in the next release.. quite frustrating..

AlbanRampon · 02-23-2024, 11:25 PM

Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.

This thread is mixing issues and even products without our technology, making it unmanageable.
I've split into a couple of threads from posts in this. However, it would be helpful to have one thread per problem, and have the real full name of the products you are using.
Even better is, along with the description of the problem, to provide the file generate by the support tool as it gives details on the status of what is connected

Regards,
Alban

klarkooi · 03-01-2024, 08:59 AM

Quote:

Originally Posted by AlbanRampon

Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.

This thread is mixing issues and even products without our technology, making it unmanageable.
I've split into a couple of threads from posts in this. However, it would be helpful to have one thread per problem, and have the real full name of the products you are using.
Even better is, along with the description of the problem, to provide the file generate by the support tool as it gives details on the status of what is connected

Regards,
Alban

Hope it will also fix performance and crashes issue especially connected more than 1 external display. I have to disconnect one display and run the DLM before plugin another once is running. So far the older version 1.8.1 appears to be the most stable beside suffering >1 display crash.

noestoyronco · 03-05-2024, 04:11 PM

I have been struggling with this horrible app for weeks, constantly losing signal and having to open the lid of the Macbook, reopen this terrible app over and over again throughout the day and today it suddenly stopped working completely, now I can't close the lid because It doesn't send a signal to my monitors.

I have already uninstalled and reinstalled DisplayLinkManager, I also tried with a previous version (1.9) but it is absurd that since October 2023 there has not been an update when the OS is constantly updated.

In short, it has only been getting worse, support made me install another application to send the data and they could only tell me to wait for an update.

Sadly UGREEN hurts its reputation by using such basic software.

therojam · 03-07-2024, 11:54 AM

[QUOTE=AlbanRampon;96561]Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.
QUOTE]

today is the march 7th there.

And the version is not found at the download page.

Puffin859 · 03-12-2024, 08:23 AM

Quote:

Originally Posted by AlbanRampon

Hello,

These are planned to be fixed in the release 1.10.1 expected around 7th March.

how long we should wait?

AlbanRampon · 03-12-2024, 09:04 AM

Hello,
The update was posted in the download section and all email subscribers were notified
https://www.synaptics.com/products/d...ownloads/macos
Regards,
Alban

daveed007 · 03-13-2024, 02:17 PM

This update did not solve the issue for me. Happy to post logs if it will help with troubleshooting.

Setup:
M2 Pro Macbook Pro
OWC USB-C Dual HDMI 4K Display Adapter
LG 27UK850

noestoyronco · 03-19-2024, 02:36 PM

I'm already thinking about selling this crap.

davss · 03-20-2024, 12:25 PM

After a long sleep when I wake up my MacBook Air M1 2020 it gets unusably slow, jerky mouse and DL icon top right corner gets a spinning wheel when hover the mouse cursor over it - unable to get into the DL's options anymore.

https://share.icloud.com/photos/048Q...5vr7tPwh3RkRDg

Absolutely no changes to configuration or software on my Mac and only upgraded the DL. It's happened already more than once and last time after 10-15 minutes the crashed DL managed to restart itself somehow and everything started to work fine after that so it's 100% DL's fault - some memory leak etc.

EDIT 22/03/204 - I wasn't able to wake my MBA at all yesterday morning and had to hard reboot it by holding the power button on.

MacBook Air M1 2020
macOS 14.3.1 (23D60)
DL drivers 1.10.1 (build 93)

02-23-2024, 11:25 PM	#32
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, A few reasons for the app closing unexpectedly and repeatedly have been found. These are planned to be fixed in the release 1.10.1 expected around 7th March. This thread is mixing issues and even products without our technology, making it unmanageable. I've split into a couple of threads from posts in this. However, it would be helpful to have one thread per problem, and have the real full name of the products you are using. Even better is, along with the description of the problem, to provide the file generate by the support tool as it gives details on the status of what is connected Regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

03-05-2024, 04:11 PM	#34
noestoyronco Junior Member Join Date: Mar 2024 Posts: 2	Crappy Software I have been struggling with this horrible app for weeks, constantly losing signal and having to open the lid of the Macbook, reopen this terrible app over and over again throughout the day and today it suddenly stopped working completely, now I can't close the lid because It doesn't send a signal to my monitors. I have already uninstalled and reinstalled DisplayLinkManager, I also tried with a previous version (1.9) but it is absurd that since October 2023 there has not been an update when the OS is constantly updated. In short, it has only been getting worse, support made me install another application to send the data and they could only tell me to wait for an update. Sadly UGREEN hurts its reputation by using such basic software.

03-12-2024, 09:04 AM	#37
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, The update was posted in the download section and all email subscribers were notified https://www.synaptics.com/products/d...ownloads/macos Regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

03-13-2024, 02:17 PM	#38
daveed007 Junior Member Join Date: Mar 2024 Posts: 1	This update did not solve the issue for me. Happy to post logs if it will help with troubleshooting. Setup: M2 Pro Macbook Pro OWC USB-C Dual HDMI 4K Display Adapter LG 27UK850 Last edited by daveed007; 03-13-2024 at 02:19 PM.

03-19-2024, 02:36 PM	#39
noestoyronco Junior Member Join Date: Mar 2024 Posts: 2	1.10.1 Update did not solve the issue for me. I'm already thinking about selling this crap.

02-23-2024, 07:01 AM	#31
aAtila Junior Member Join Date: Feb 2024 Posts: 1	I have the same issue as well, tried everything mentioned in the thread nothing helped. Any word from the creators? Or we just wait and hope that they address it in the next release.. quite frustrating..

03-07-2024, 11:54 AM	#35
therojam Junior Member Join Date: Mar 2024 Location: Germany Posts: 1	[QUOTE=AlbanRampon;96561]Hello, A few reasons for the app closing unexpectedly and repeatedly have been found. These are planned to be fixed in the release 1.10.1 expected around 7th March. QUOTE] today is the march 7th there. And the version is not found at the download page.

03-20-2024, 12:25 PM	#40
davss Junior Member Join Date: Nov 2020 Posts: 28	The last update is broken and has some kind of memory leak After a long sleep when I wake up my MacBook Air M1 2020 it gets unusably slow, jerky mouse and DL icon top right corner gets a spinning wheel when hover the mouse cursor over it - unable to get into the DL's options anymore. https://share.icloud.com/photos/048Q...5vr7tPwh3RkRDg Absolutely no changes to configuration or software on my Mac and only upgraded the DL. It's happened already more than once and last time after 10-15 minutes the crashed DL managed to restart itself somehow and everything started to work fine after that so it's 100% DL's fault - some memory leak etc. EDIT 22/03/204 - I wasn't able to wake my MBA at all yesterday morning and had to hard reboot it by holding the power button on. MacBook Air M1 2020 macOS 14.3.1 (23D60) DL drivers 1.10.1 (build 93) Last edited by davss; 03-22-2024 at 08:58 AM.