DisplayLink devices not working with Haswell ultrabooks?

lferrao · 11-26-2013, 10:15 AM

After testing my replicator with a myriad of laptops, including windows 7/8/8.1, windows update drivers, display link drivers, USB 2.0 ports, USB 3.0 ports, every combination works, except for Haswell. Please list your laptop, displaylink device and status:

Laptop: Sony Vaio Pro 13
DisplayLink: Fujitsu PR08 USB 3.0 Port Replicator
Status: Unusable, dock resets every few minutes, losing both monitor and RJ45 connections

Luis

JamesH · 11-26-2013, 04:55 PM

Hi,

This might be fixed in the next release due out next month.

Does this happen on all the notebooks USB 3.0 ports?

Thanks,
James

lferrao · 11-27-2013, 08:40 AM

Quote:

Originally Posted by JamesH

Hi,

This might be fixed in the next release due out next month.

Does this happen on all the notebooks USB 3.0 ports?

Thanks,
James

Yes, all of the USB ports, it still happens even if i don't use the extra monitor (and only USB + LAN)

lferrao · 11-27-2013, 02:53 PM

If anyone is interested, after downgrading to Windows 7 and installing Intel's USB 3.0 extensible host for windows 7 (it does not exist for windows 8), everything works fine. I hope you release this driver soon so we can use Win 8.1 UPDATE: Only worked during the first test, after reboot, it never worked again

lferrao · 11-28-2013, 09:11 AM

I spoke too soon

Kite · 11-29-2013, 02:53 PM

Hi, I have a Vaio Duo 13 which mounts a Haswell CPU (i5-4200) connected to a DisplayLink port replicator of StarTech and everything works (except for auto-negotiation of speed of the ethernet port)

lferrao · 12-02-2013, 08:23 AM

If this is the dock you are talking about:
http://www.startech.com/Cards-Adapte...ion~USB3SDOCKD

Then this dock is DisplayLink DL-3700. It's good to know it works with that one, i'd like to know if someone can run it with a DL-3900.

Kite · 12-08-2013, 09:02 PM

Hi, sorry for the delay in responding but I was away on business.
The version that I have is the model USB3SDOCKHD and mounts the chip DL-3900, see the specifications here:
http://eu.startech.com/Cards-Adapter...et~USB3SDOCKHD
I do not know how it works with the new drivers that I just installed, I will verify tomorrow in the office

Kite · 12-09-2013, 10:32 PM

As promised, I tried the new update that is unintentionally superimposed on an update of the Intel video driver on my Vaio Duo 13 with the undesirable result to see my desktop upset... between curses more or less mumbled I rearranged everything. Not having any particular problems before the update (the story would have advised me not to make the new) I have not noticed particular improvements: I use the second monitor as an extension and, perhaps, is more fluid transition between the two.
Unfortunately still remains the problem of the disappearance of the mouse pointer when booting the PC with the docking station plugged in and the secondary monitor connected (DVI): I must always unplug the monitor before the power-on and reconnect it once have finished the start-up phase, I think it is a problem with the sequence of loading the drivers but could not yet find a solution.

11-27-2013, 02:53 PM	#4
lferrao Junior Member Join Date: Nov 2013 Posts: 19	If anyone is interested, after downgrading to Windows 7 and installing Intel's USB 3.0 extensible host for windows 7 (it does not exist for windows 8), everything works fine. I hope you release this driver soon so we can use Win 8.1 UPDATE: Only worked during the first test, after reboot, it never worked again Last edited by lferrao; 11-28-2013 at 09:11 AM.

11-26-2013, 04:55 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, This might be fixed in the next release due out next month. Does this happen on all the notebooks USB 3.0 ports? Thanks, James

11-28-2013, 09:11 AM	#5
lferrao Junior Member Join Date: Nov 2013 Posts: 19	I spoke too soon

11-29-2013, 02:53 PM	#6
Kite Junior Member Join Date: Nov 2013 Location: Milano - Italy Posts: 9	Hi, I have a Vaio Duo 13 which mounts a Haswell CPU (i5-4200) connected to a DisplayLink port replicator of StarTech and everything works (except for auto-negotiation of speed of the ethernet port)

12-02-2013, 08:23 AM	#7
lferrao Junior Member Join Date: Nov 2013 Posts: 19	If this is the dock you are talking about: http://www.startech.com/Cards-Adapte...ion~USB3SDOCKD Then this dock is DisplayLink DL-3700. It's good to know it works with that one, i'd like to know if someone can run it with a DL-3900.

12-08-2013, 09:02 PM	#8
Kite Junior Member Join Date: Nov 2013 Location: Milano - Italy Posts: 9	Hi, sorry for the delay in responding but I was away on business. The version that I have is the model USB3SDOCKHD and mounts the chip DL-3900, see the specifications here: http://eu.startech.com/Cards-Adapter...et~USB3SDOCKHD I do not know how it works with the new drivers that I just installed, I will verify tomorrow in the office

12-09-2013, 10:32 PM	#9
Kite Junior Member Join Date: Nov 2013 Location: Milano - Italy Posts: 9	As promised, I tried the new update that is unintentionally superimposed on an update of the Intel video driver on my Vaio Duo 13 with the undesirable result to see my desktop upset... between curses more or less mumbled I rearranged everything. Not having any particular problems before the update (the story would have advised me not to make the new) I have not noticed particular improvements: I use the second monitor as an extension and, perhaps, is more fluid transition between the two. Unfortunately still remains the problem of the disappearance of the mouse pointer when booting the PC with the docking station plugged in and the secondary monitor connected (DVI): I must always unplug the monitor before the power-on and reconnect it once have finished the start-up phase, I think it is a problem with the sequence of loading the drivers but could not yet find a solution.