05-01-2021, 10:31 PM | #1 |
Junior Member
Join Date: May 2021
Posts: 1
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Lenovo X1 Nano, Dell D6000, User-Mode Crash
I have been using a Lenovo x1 nano since Jan on my Dell D6000 dock using 2 DP monitors. However, one of the more recent updates, and I cannot figure out which, is giving me the user-mode crash that was supposed to have been fixed using the 10.1 version of the DisplayLink manager.
Out of desperation, after switching up 2 other DisplayLink docks, I went ahead and did a full system restore of my x1 nano and did all updates in Windows Update + Lenovo Vantage to get everything up-to-date. Before doing anything else, I tried plugging in my dock and I still get the user-mode crash and cannot get my displays working. I even tried this on a brand new HP G2 dock and had the exact same crash. I am now restarting my laptop from scratch and skipping any driver updates to see if the error persists. But for the developer team, how do I get the appropriate dump data for you to diagnose and fix the drivers if this is a driver problem? |
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