05-19-2024, 05:36 PM | #1 |
Junior Member
Join Date: May 2024
Posts: 1
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External display blinks on and off
Intermittently, but every day my display link attached external monitor blinks off and on.
MacOS = 14.4.1 Display link device = GWC USB-C dual HDMI External display = Samsung SyncMaster 245bw DisplayLink Manager = ver 1.10.1 I contacted display link and they had me download and run DisplayLink Information ver 1.8.0 and capture the results, it has the Reset Screen Layout option which I did. All this followed by a system reboot. After all this, is seemed ok... for a while. But the problem persists. Any thoughts? |
05-20-2024, 10:06 AM | #2 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 207
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Quote:
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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05-20-2024, 10:06 AM | #3 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 207
|
Quote:
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
__________________
Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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