Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 09-20-2022, 07:28 PM   #1
Chase
Junior Member
 
Join Date: Sep 2022
Posts: 1
Default Unable to use DisplayLink alongside Thunderbolt monitor?

Hi everyone!

I recently got a 13" 2020 M1 MacBook Pro from my work. Unfortunately, this means that my current monitor setup will not work natively. Needless to say, this has been a headache.

My setup is the following:

- LG 38" Ultrawide connected directly through Thunderbolt
- 24" Asus Monitor connected via HDMI to this dock:

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

I downloaded the DisplayLink drivers as this dock seemed compatible, but my Asus monitor simply doesn't recognize any sort of feed.

Is it possible to do the setup I am doing? One monitor in one Thunderbolt port, and the other monitor connected via HDMI to the dock that is connected to the second Thunderbolt port?

Any help is appreciated. Thank you!
Chase is offline   Reply With Quote
Old 09-21-2022, 11:57 AM   #2
rboerner
Super Moderator
 
Join Date: Jan 2015
Posts: 416
Default

Quote:
Originally Posted by Chase View Post
Hi everyone!

I recently got a 13" 2020 M1 MacBook Pro from my work. Unfortunately, this means that my current monitor setup will not work natively. Needless to say, this has been a headache.

My setup is the following:

- LG 38" Ultrawide connected directly through Thunderbolt
- 24" Asus Monitor connected via HDMI to this dock:

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

I downloaded the DisplayLink drivers as this dock seemed compatible, but my Asus monitor simply doesn't recognize any sort of feed.

Is it possible to do the setup I am doing? One monitor in one Thunderbolt port, and the other monitor connected via HDMI to the dock that is connected to the second Thunderbolt port?

Any help is appreciated. Thank you!
The specifications of the dock you are using suggest that it is a 'hybrid' dock that uses the host computer's native video output via it's Thunderbolt/USB-C port to drive one of the displays, while a DisplayLink chip is used to drive the remaining two displays.

Your Mac only supports one external display natively via a Thunderbolt/USB-C connection, which is being used by your LG display.

If pressed to guess, you have the Asus display connected to the HDMI output within the dock that is intended to be driven by the resources already in use by your LG display.

If you have not already done so, I would suggest trying to connect the Asus display to one of the other two remaining HDMI outputs within the dock to see if that changes the behavior.
rboerner is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:20 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.