Dell D6000 issues on M1 Pro

AlbanRampon · 02-23-2024, 11:31 PM

Hello,
What's the status of the LED on the dock when you reboot and it's not working?
Does the dock stay asleep, or does it wake up?
When the boot with the screen not working and login. If you open the DisplayLink Manager app, do you see any device/monitor recognised?
Finally, we have a tool to get logs that could be connected whilst in error, as it would capture what is "seen" by the computer and the app, and what's not. https://support.displaylink.com/know...rticles/755301

Regards,
Alban

02-23-2024, 11:31 PM	#1
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, What's the status of the LED on the dock when you reboot and it's not working? Does the dock stay asleep, or does it wake up? When the boot with the screen not working and login. If you open the DisplayLink Manager app, do you see any device/monitor recognised? Finally, we have a tool to get logs that could be connected whilst in error, as it would capture what is "seen" by the computer and the app, and what's not. https://support.displaylink.com/know...rticles/755301 Regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution