Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 01-09-2023, 08:56 AM   #1
tomaszkop
Junior Member
 
Join Date: Jan 2023
Posts: 1
Default D6000 USB connecvitity

Guys,
since I started using wireless (USB dongle) mouse D6000 does not recognize mouse's dongle from time to time.

Some mornings it works flawlessly some days it doesn't.

Am I the only one with this issue? Can't find similar threads on this forum.

One can say - change mouse to bluetooth one - not a solution to a problem.
tomaszkop is offline   Reply With Quote
Old 01-12-2023, 10:04 AM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
Default

Quote:
Originally Posted by tomaszkop View Post
Guys,
since I started using wireless (USB dongle) mouse D6000 does not recognize mouse's dongle from time to time.

Some mornings it works flawlessly some days it doesn't.

Am I the only one with this issue? Can't find similar threads on this forum.

One can say - change mouse to bluetooth one - not a solution to a problem.
Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
DanielSznicer is offline   Reply With Quote
Reply

Tags
d6000, dongle, mouse, usb, wireless

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:27 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.