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Old 12-16-2021, 09:21 AM   #1
guess317
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Default M1 Mac mini connected but no image output??

My DisplayLink device connected to my Mac and recognised the monitor (the monitor is in working condition). In display system preferences also showed up third display which is connected to DisplayLink device.

But the monitor just doesn't show any image!!! I can move my house over (VIRTUALLY) but no image output shown on the monitor.

Can someone help me out with this problem???
It was working find when I first plugged in
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Old 12-16-2021, 10:03 AM   #2
JakubDabrowski
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Location: Katowice, Poland
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Default

Hello guess317,

Thank you for posting on our forum.

As for the issue, may you please tell me what is the exact device you are using with our technology?

Also, please follow this guide and gather log files.

You can attach them here or send them directly to our email address: technical-enquiries@synaptics.com for a more direct approach and faster response rate.

Kind regards,
Jakub
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