Windows 8.1 and Lilliput 7" issues

Stoney · 10-17-2013, 09:49 PM

Hi,

today I updated to Windows 8.1 and before I installed the new displaylink 7.4 M2 software. Now I habe the problem, that the liliput stays grey, until I reset the monitor (last point on the menu), then I have to go again to this point and put on sizing the monitor and last but not least I have to change the solution. After that everything works. Before I only see a grey background, but I see my mouse on the lilliput display. When I am clicking on the lilliput the new modern ui appears, but I can't move anything on the lilliput display. Any idea what could be the problem? I hope you will understand what I mean and sorry for my englisch.

I really need help to solve this problem.

armaldon · 10-19-2013, 02:29 PM

I just upgraded to Windows 8.1 and have installed the latest DisplayLink driver for a MIMO UM-710S usb monitor.

Currently, everytime the window in that monitor loses focus, only a dark color is being displayed. When I left click on that monitor, the Start Menu screen appears in it, even when I have checked the option to only show the Start Menu screen on the main screen. Right click on this monitor, does nothing.

I have uninstalled and installed several times the latest driver. Don't know if this is an issue with the driver itself or windows.

Any thoughts on how to solve this?

armaldon · 10-19-2013, 06:48 PM

I have been having the same problem since I upgraded to 8.1. Good to know I am not the only one experiencing this issue.

JamesH · 10-19-2013, 09:49 PM

Hi,

I think this is Windows 8.1 behaviour.

Did this happen on Windows 8?

Thanks,
James

armaldon · 10-19-2013, 09:53 PM

Yes, before I upgraded to 8.1 and installed the new drivers, everything was working flawlessly in Windows 8.

Stoney · 10-20-2013, 10:00 PM

Quote:

Originally Posted by JamesH

Hi,

I think this is Windows 8.1 behaviour.

Did this happen on Windows 8?

Thanks,
James

Everything works fine with win 8.

JamesH · 10-20-2013, 10:19 PM

Hi,

I *think* this is what was described in this thread (http://www.displaylink.org/forum/showthread.php?t=61801).

I'll try and check this out this week.

Thanks,
James

armaldon · 10-22-2013, 01:27 AM

I have still have not found a solution. However, I have found that this problem only happens when the USB monitor is set to "Extend Desktop" (even as the main monitor), if I have it set to mirror any of the other screens, the display behaves normally.

Hunv · 11-04-2013, 11:16 AM

Hi,

I think I have the same issue as already described here:
http://www.displaylink.org/forum/showthread.php?t=62188

I uploaded a video here: http://sdrv.ms/1bRVmbj

You see the following:
0:00-0:49 PC Boot
0:49-0:53 I enter my password, but didn't hit Enter! So I am still in the logon-menu.
0:53-1:18 you see the screens flashing until all monitors are detected.
1:18-1:30 logon
1:30-1:50 I simply click on every screen, startmenu is shown and click on "Desktop" an the tiles are disappearing
1:50-2:00 I open Chrome and move it down, so it should be visible on the three screens at the bottom
2:00-2:20 I move the window, so that the titlebar is near the top of the screen. Chome flashes and stays when I release the mousbutton. This is not reproduceable with a really small window. Maybe the window has to be lager than the screen is, to make it flashing
2:20-2:28 Doing a doubleclick to maximize the window hides the window behind the emtpy startmenu-screen.
2:28-end the monitor on the Top always works.

My configuration:
Windows 8.1 Pro with MediaCenter
Graphiccard: AMD Radeon HD6800 (3 Monitors connected + TV connected, but disabled)
USB-Devices: 1x Samsung UbiSync7 (at the Top), 3x Mimo UM-720F at the bottom.
A Diagnosticfile is already attatched in the other thread.
Driver is up to date.

Wim · 11-04-2013, 11:56 AM

I think we have found the root cause of this issue. It seems to happen with screens that are less that 640 pixels wide, so if you rotate a minimon to 480x800, it is less than 640 pixels wide.

Without our software and technology on a Windows 8.1 PC we have reproduced this using a screen 480x800 pixels and the same problem can be seen.

I think this is a problem in Windows 8.1 with narrow screens, and not directly related to DisplayLink.

Wim

10-17-2013, 09:49 PM	#1
Stoney Junior Member Join Date: Oct 2013 Posts: 9	Windows 8.1 and Lilliput 7" issues Hi, today I updated to Windows 8.1 and before I installed the new displaylink 7.4 M2 software. Now I habe the problem, that the liliput stays grey, until I reset the monitor (last point on the menu), then I have to go again to this point and put on sizing the monitor and last but not least I have to change the solution. After that everything works. Before I only see a grey background, but I see my mouse on the lilliput display. When I am clicking on the lilliput the new modern ui appears, but I can't move anything on the lilliput display. Any idea what could be the problem? I hope you will understand what I mean and sorry for my englisch. I really need help to solve this problem.

10-19-2013, 02:29 PM	#2
armaldon Junior Member Join Date: Oct 2013 Posts: 13	DisplayLink only shows Start Screen I just upgraded to Windows 8.1 and have installed the latest DisplayLink driver for a MIMO UM-710S usb monitor. Currently, everytime the window in that monitor loses focus, only a dark color is being displayed. When I left click on that monitor, the Start Menu screen appears in it, even when I have checked the option to only show the Start Menu screen on the main screen. Right click on this monitor, does nothing. I have uninstalled and installed several times the latest driver. Don't know if this is an issue with the driver itself or windows. Any thoughts on how to solve this?

10-19-2013, 06:48 PM	#3
armaldon Junior Member Join Date: Oct 2013 Posts: 13	I have been having the same problem since I upgraded to 8.1. Good to know I am not the only one experiencing this issue.

10-19-2013, 09:49 PM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, I think this is Windows 8.1 behaviour. Did this happen on Windows 8? Thanks, James

10-19-2013, 09:53 PM	#5
armaldon Junior Member Join Date: Oct 2013 Posts: 13	Yes, before I upgraded to 8.1 and installed the new drivers, everything was working flawlessly in Windows 8.

10-20-2013, 10:19 PM	#7
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, I think this is what was described in this thread (http://www.displaylink.org/forum/showthread.php?t=61801). I'll try and check this out this week. Thanks, James

10-22-2013, 01:27 AM	#8
armaldon Junior Member Join Date: Oct 2013 Posts: 13	I have still have not found a solution. However, I have found that this problem only happens when the USB monitor is set to "Extend Desktop" (even as the main monitor), if I have it set to mirror any of the other screens, the display behaves normally.

11-04-2013, 11:16 AM	#9
Hunv Member Join Date: Feb 2009 Posts: 36	Hi, I think I have the same issue as already described here: http://www.displaylink.org/forum/showthread.php?t=62188 I uploaded a video here: http://sdrv.ms/1bRVmbj You see the following: 0:00-0:49 PC Boot 0:49-0:53 I enter my password, but didn't hit Enter! So I am still in the logon-menu. 0:53-1:18 you see the screens flashing until all monitors are detected. 1:18-1:30 logon 1:30-1:50 I simply click on every screen, startmenu is shown and click on "Desktop" an the tiles are disappearing 1:50-2:00 I open Chrome and move it down, so it should be visible on the three screens at the bottom 2:00-2:20 I move the window, so that the titlebar is near the top of the screen. Chome flashes and stays when I release the mousbutton. This is not reproduceable with a really small window. Maybe the window has to be lager than the screen is, to make it flashing 2:20-2:28 Doing a doubleclick to maximize the window hides the window behind the emtpy startmenu-screen. 2:28-end the monitor on the Top always works. My configuration: Windows 8.1 Pro with MediaCenter Graphiccard: AMD Radeon HD6800 (3 Monitors connected + TV connected, but disabled) USB-Devices: 1x Samsung UbiSync7 (at the Top), 3x Mimo UM-720F at the bottom. A Diagnosticfile is already attatched in the other thread. Driver is up to date.

11-04-2013, 11:56 AM	#10
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I think we have found the root cause of this issue. It seems to happen with screens that are less that 640 pixels wide, so if you rotate a minimon to 480x800, it is less than 640 pixels wide. Without our software and technology on a Windows 8.1 PC we have reproduced this using a screen 480x800 pixels and the same problem can be seen. I think this is a problem in Windows 8.1 with narrow screens, and not directly related to DisplayLink. Wim